Support - Tilde

Welcome to Tilde support center! Here you'll find all the information you need to get the most out of your subscription management app.

📱App Information

Tilde is a modern and intuitive application designed to help you keep track of all your subscriptions and recurring expenses. With an elegant interface and advanced features, Tilde lets you always stay in control of your finances.

iOS 18.5+

Minimum Requirements

English

Primary Language

Free

Download

✨Key Features

📊

Subscription Management

Easily add and manage all your subscriptions with complete details: cost, frequency, category, and renewal dates.

🔔

Smart Reminders

Receive customizable notifications before renewal dates so you never miss an important subscription.

📈

Advanced Statistics

View detailed charts and analytics of your monthly and annual spending by category.

🔧

Customizable Widgets

Add home screen widgets to quickly monitor upcoming renewals and total expenses.

💾

Backup and Sync

Export your data in JSON format for secure backups and transfers between devices.

🌍

Multi-Currency

Support for multiple currencies with automatic conversion and local formatting.

❓Frequently Asked Questions

How do I add a new subscription?

Tap the "+" button on the main screen, choose a service from the predefined list or create a custom one, enter the details, and save.

Can I customize notifications?

Yes! In each subscription's settings, you can choose how many days before renewal to receive the notification (from 1 to 30 days).

How does data backup work?

Go to Settings > Backup, tap "Export" to save all your data in a JSON file. You can then import this file on other devices.

Is my data secure?

Absolutely! All data is stored only on your device using Apple's SwiftData technology. No information is sent to external servers.

How do I add a widget to the home screen?

Long press on the home screen, tap the "+" in the top left, search for "Tilde" and choose your preferred widget size.

Can I change currency?

Yes, go to Settings > Currency and choose from supported currencies. The change will apply to all new subscriptions.

💡 Tip: To get the most out of Tilde, explore all available categories, customize notifications for each service, and use widgets for quick access to information.

🛠Troubleshooting

App won't open or crashes

Make sure you have iOS 18.5 or later
Restart the app by closing it from multitasking
Restart your device
Check that you have the latest version of the app

Notifications not working

Check that notifications are enabled in iOS Settings
Verify app-specific notification settings
Make sure the subscription has notifications enabled

Backup issues

Verify you have enough space on your device
Make sure the backup file is accessible
Check that the file is in valid JSON format

📧Privacy and Security

Tilde is designed with privacy first:

Local data: All information stays on your device
No tracking: We don't monitor your usage
Encryption: Data is protected by native iOS security
Transparency: Clean code that respects privacy

For detailed information, see our Privacy Policy.

Need Help?

Our support team is here to help! For any questions, technical issues, or suggestions, don't hesitate to contact us.

📧 jeck.dev82@gmail.com

Response time: We usually respond within 24-48 hours during business days.

What to include in your email:

App and iOS version
Detailed problem description
Screenshots if necessary
Steps to reproduce the issue

We're always happy to receive feedback and suggestions to improve Tilde!

Last updated: January 8, 2025

Tilde v1.0 - Made with ❤️ in Italy

Tilde Support